Privacy Policy

1. General Information

Jeferson Antonio Bozetti Madeiras, registered under Tax ID No. 96.721.717/0001-00, located at R Jorge Morao, S/N, Trancoso, Porto Seguro - BA, ZIP 45810-000, is committed to protecting the personal data of its clients and website visitors, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018).

This Privacy Policy describes how we collect, use, store, and protect your personal information in the context of wood and wood products retail.

2. Data Collected

We may collect the following information:

• Identification data: Full name, Tax ID (CPF), Company Tax ID (CNPJ), date of birth
• Contact data: Email, phone number, address, delivery address
• Purchase data: Order history, product preferences, quantity requirements
• Financial data: Payment information, billing details
• Project data: Custom cutting specifications, project requirements
• Delivery data: Shipping address, delivery instructions
• Browsing data: IP address, browser type, pages visited

3. Purpose of Data Processing

The collected data is used to:

• Process wood product purchases and orders
• Manage customer accounts and order history
• Coordinate product delivery and logistics
• Provide custom cutting and preparation services
• Process payments and issue invoices
• Provide customer service and product advice
• Communicate product availability and updates
• Manage inventory and product selection
• Ensure product quality and customer satisfaction
• Comply with legal and fiscal obligations
• Improve our products and services

4. Legal Basis for Processing

Data processing is performed based on:

• Consent: When you expressly authorize the use of your data
• Contract execution: To fulfill product sales and service contracts
• Legal obligation: To comply with tax laws and commercial regulations
• Legitimate interest: For customer service and business operations

5. Data Sharing

Jeferson Antonio Bozetti Madeiras does not sell or commercialize personal data. We may share data only with:

• Delivery services: For product transportation and delivery
• Payment processors: For transaction processing
• Financial institutions: For payment processing
• Accounting services: For fiscal compliance
• Service providers: Point of sale systems, inventory management
• Legal authorities: When required by law or court order

6. Data Security

We implement technical and organizational measures to protect your data:

• Secure payment processing
• Protected customer information storage
• Access controls to customer data
• Regular security monitoring
• Employee training on data protection
• Confidentiality procedures
• Regular backups

7. Your Rights as Data Subject

Under LGPD, you have the following rights:

• Confirmation and access: Confirm the existence of processing and access your data
• Correction: Request correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: Request removal of unnecessary data
• Portability: Request data portability
• Deletion: Request deletion of data processed with consent
• Information: Obtain information about data sharing
• Revocation: Revoke consent at any time
• Opposition: Object to the processing performed

8. Cookies and Similar Technologies

We use cookies to improve your browsing experience. You can configure your browser to refuse cookies.

9. Data Retention

We retain your data for the time necessary to:

• Fulfill the purposes described in this policy
• Duration of customer relationship
• Order history and product records
• Financial records: for fiscal purposes (generally 5 years)
• Legal prescription periods
• Exercise of legal rights

After these periods, data will be securely deleted or anonymized.

10. International Data Transfer

Your data is stored and processed in Brazil. We do not perform international data transfers.

11. Minors

Our services are intended for individuals over 18 years of age. We do not intentionally collect data from minors without parental consent.

12. Changes to This Policy

This Policy may be updated periodically. Significant changes will be communicated by email or website notice.

13. Data Protection Officer (DPO)

For data protection inquiries, please contact us using the information below.

14. Contact

To exercise your rights or clarify questions:

We will respond to your requests within 15 calendar days, extendable by another 15 days with justification.

15. Applicable Law and Jurisdiction

This Policy is governed by the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018 (LGPD). The jurisdiction of Porto Seguro/BA is elected to resolve any disputes.

Last updated: December 2025